DELIVERY INFO
Processing time varies depending on the type of item. "Ready to ship" items are processed within 3-4 business days, while items from the "made to order" range can take between 2 and 6 weeks to manufacture not including shipping timeframes.
Express shipping within Australia is free and takes 3 to 5 business days. International express shipping to New Zealand or USA takes between 14 to 25 business days. Express delivery to New Zealand is $35.00 and to the USA is $60.00. Delays may occur due to the circumstances out of our control. Tracking options are available for both domestic and international orders. Currently, the only countries we ship[ to outside of Australia are New Zealand or USA.
Orders shipped outside of Australia may be subject to import duties, fees, and taxes imposed by the destination country. The customer is fully responsible for clearing any additional charges associated with customs and taxes for their imported package. By purchasing from Earthern Gems Jewellery, the customer acknowledges they are fully responsible and aware of import requirements at the relevant destination and port of entry.